Frequently Asked Questions (FAQs)
1. What types of glassware do you offer?
We offer wine glasses, drinking glasses, pudding sets, bowls, and decorative items—both for homes and businesses.
2. Can I place bulk orders?
Yes, we specialize in wholesale orders. Contact us directly for bulk pricing and availability.
3. Do you deliver across India?
Yes, we deliver products across India with safe and secure packaging.
4. Are your glassware products microwave safe?
Most of our products are microwave and dishwasher safe. Please check individual product details.
5. Do you provide customization options?
Yes, customization is available for bulk orders. This includes logos, colors, and shapes.
6. Where is Sarthak Enterprise located?
We are located in Firozabad, Uttar Pradesh — widely known as the Glass City of India.
7. What if I receive a damaged product?
If your product is damaged, you can contact us within 7 days for a replacement or refund.
8. How do I contact customer support?
9. Can I visit your showroom?
Yes, you can visit our showroom by scheduling an appointment in advance.
10. How do you ensure product safety during shipping?
We use high-quality packaging materials including bubble wrap, partitions, and sturdy boxes to ensure your glassware arrives safely.